Privacy Policy

Last updated: July 1, 2026

Quinn Technology Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, our communications with you, and our text messaging (SMS) program.

Information We Collect

We may collect the following types of personal information:

• Contact information such as your name, business name, phone number, and email address.
• Account and service information related to the IT services and support we provide to you or your organization.
• Communications including the content of messages, support tickets, and correspondence you send to us.
• Mobile phone number that you provide when you opt in to receive text message (SMS) alerts from us.
• Website usage information such as pages visited and general analytics, collected automatically when you use our website.

How We Use Your Information

We use the personal information we collect to:

• Provide, maintain, and support the IT services we deliver to you.
• Send you service-related communications, including security alerts, system and email outage notifications, power outage alerts, appointment reminders, account notifications, and customer care messages.
• Respond to your questions, support requests, and other inquiries.
• Improve our website, services, and customer support.
• Comply with legal obligations and enforce our agreements.

How We Share Your Information

We do not sell your personal information. We may share personal information only in limited circumstances:

• With trusted service providers who help us operate our business and deliver our services (for example, our phone system and messaging platform provider), and only to the extent necessary to perform those services on our behalf.
• When required by law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of Quinn Technology Solutions, our clients, or others.

SMS / Text Messaging Program

When you opt in to receive text messages from Quinn Technology Solutions, you may receive SMS messages related to security alerts, email and system outage notifications, power outage alerts, appointment reminders, account notifications, and customer care.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or visit our website at www.quinn-tech.com. For full details, please see our SMS Terms & Conditions.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of our text messaging program at any time by replying STOP. You may also contact us to update or request deletion of your personal information, subject to any legal or contractual obligations we may have to retain it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.