Managed IT Services Houston TX
Our Services Keep You Protected
When you need an IT partnership for IT Support, IT services or a Managed Services Provider (MSP) in Houston TX
to help you maintain equipment and manage Cloud, Email, Phone, Backups,
choose Quinn Technology Solutions.
We can handle all of your IT needs with a plan that meets your budget.
With Quinn Technology Solutions managed services, you can depend on:
- A plan that is right for you and your business. -We know that every budget and infrastructure is different. Let us get you the option of a corporate IT department without the corporate cost.
- Consistent uptime-with 24/7 monitoring, you can depend on us to help prevent issues before they arrive.
- Professional service- Let the team at Quinn Technology become your IT department. With multiple technicians, we can solve any IT problem you might have. We do this in plain English, not "geekspeak" so that you can understand your network.
Help Desk
Did you know that management at small to mid-size businesses spends more time on their company's IT issues than larger corporations? This is because most business owners are doing their job and the job of the IT department. This is where Quinn Technology can help. With our helpdesk, your employees can reach out to us to fix the problem instead of coming to you. Our helpdesk can help you have more time to do what you are passionate about, not waste time on IT issues.
- We have a manned helpdesk, and on the rare occasion that we miss your call, we will get back to the caller within 30 minutes. No more waiting for hours or days to receive help with IT issues.
- Flat monthly rate and a clear contract, so no surprise invoices for help desk support
Network Security
Network Security is one of the significant issues that businesses face. With hacks, attacks, ransomware, vulnerabilities, and data theft affecting companies worldwide, it is just a matter of time until you are on the bad guy's radar. Quinn Technology Solutions' goal is to provide the best protection as possible.
Hacks and Attacks
The government estimates that cyberattacks cost the U.S. economy between 57 and 109 billion dollars.
This means that successful attacks are a big payday for hackers. Where they gain access through hacking or the use of web bots, the data they gather can mean your business grinds to a halt. With the sheer number of security threats faced by companies, it is crucial to define and fix any vulnerabilities that may affect your network. Lost revenues and downtime or hefty fines from the FBI due to data breaches may not be an option and could affect the overall health of your organization.
Internal Threats
Internal threats can also be a vulnerability. Having a complete and personalized security plan will ensure that employees follow company procedures and know their responsibility in keeping the network safe.
Compliance
Any information that you store that includes any customer data, PPI (personal private information), or banking or credit info must be secured according to government regulations such as HIPPA, SOC, or any other regulations. This means Network Security is a necessity, and you need a company that can help you get into and maintain compliance.
How Can We Help?
Assess- We can provide a comprehensive evaluation of your overall security strength.
Plan- We can give you a detailed layout of any weak areas and a plan on how to best bridge those gaps.
Implement- We can implement a complete security plan along with training for employees. This will provide a comprehensive security solution.
Data Backup & Recovery in Houston
The information you store is essential to running your business. You need to make sure you can recover any data so that your business can continue to thrive. Do not let natural disasters, employee mistakes, or cyberattacks make you lose your data and possibly your business.
Data backup and recovery is the most critical piece of your network security. By providing backups and data recovery for your computers, data, and hard drives, Quinn Technology can give you peace of mind that your data can be returned to you in the event it is lost. We have multiple options for backing up and recovering your data, however the one we primarily recommend is our Managed Disaster Recovery. This option backs up your data to our Data Center where we maintain a recovery environment for your servers. In the event of a disaster at your location, we can quickly bring your servers online in our Data Center and give your employees access so they can be up and working again quickly. This also means we can lay our hands on your data at any time of day or night so there is no waiting for big tech cloud companies to ship your data to you or long download times.
In the event of a loss of your building, we can provide temporary office space for your critical employees to work, as well as remote work options.
Cloud Services & Virtualization
Cloud has become one of the fastest-growing platforms in IT. Many people ask us “What does ‘Cloud’ mean?" In simple terms, the term ‘cloud’ means maintaining an application or environment at an offsite location. There are many different options for having a cloud environment. Many people are familiar with Microsoft Azure, Amazon Web Services (AWS), and Google Cloud. With these services, businesses often feel that they no longer retain complete control of their data and so are wary of putting their information in the cloud.
Let us provide you with a cloud you can trust:
Local Data Center- We use a local highly secure Data Center that has the following features:
- Outside the flood zone (we verified it during Harvey)
- Redundant Internet vendors which are used in blended circuits to ensure uptime
- Multiple redundant oversize generators and redundant battery backup systems to ensure power availability
- Redundant cooling systems
- 24-hour manned NOC (Network Operations Center)
- 24-hour manned Security (also multi-factor physical security including biometrics)
- Quinn Technology maintains an onsite office in the Data Center for major events such as hurricanes, so we can always ensure our availability during a disaster.
Assuring you that your data is yours- with “big cloud” your data is their data. With Quinn Tech your data is still your data. Because your data is in a local secure data center, we and you can access the information and equipment in the time it takes to get to the data center.
Faster recovery time- Because we can lay hands on your server and backups this means that in case of a disaster we can have you up and running in a short time, and there are no extra fees or wait times for downloading your information such as with many providers.
Server Virtualization
These days, more and more employees are working remotely. Couple that with the fact that many companies have multiple locations and it makes less sense to try to have the equipment in the same location as the employees. The cost and location of equipment, power consumption, risk of downtime, and loss of income can keep any business owner or IT Manager awake at night. Quinn Technology Solutions’ virtual hosting options can help you keep your budget and your risk minimized by:
Saving costs of equipment- Virtualization of your servers allows you to save money on the purchase of hardware as well as the power consumption costs of running and cooling the equipment.
Application performance- Forget the issues of being slowed down by old equipment. Virtualization allows programs to run faster, meaning your employees can get more done in a day.
Less downtime/disaster risk- With our hosted virtual environment, should disaster strike your building your servers are safe in our environment and your users can continue to access them from other locations.
Better Security – Most offices do not have a high level of physical and network security. Our hosted virtual environment is secured 24x7 in our Data Center with multiple layers of on-site and network security.
Remote Employee Support in Houston
REMOTE SECURITY
As more employees and businesses leave the office to work offsite, so does your data and intellectual property. Having proper user controls and guaranteeing remote devices are consistently patched and updated may be more difficult, but it has also never been more critical. Security is often cited as a significant reason that organizations are uncertain about allowing users to work remotely, but solutions and best practices are available to help.
IT SUPPORT FOR REMOTE WORKERS
Working remotely can be challenging for you and your employees, even more so when there is an issue. Troubleshooting and proving support from a distance can be difficult and time-consuming. Quinn Technology manages our clients’ computers anywhere that they can get an Internet connection. This includes patching, managed antivirus, and system maintenance. We regularly maintain clients who are in locations as far away as Colorado, Montana, Virginia, Tennessee, North Carolina, and Massachusetts.
Let Us Help You By Providing....
Tools
to help solve issues without taking up your time, and with less frustration for both you and your employees.
Support
by providing a group of technicians who can answer calls for help and with the ability to solve issues in just a few moments.
Complete Cloud
Where your IT needs meet your IT wants
Needs:
- Complete user mobility
- Stability and availability of your infrastructure
- Security of your systems and data
- Compliance requirements that are exceeded: DFARS, CMMC, HIPPA, ITAR, Sarbanes-Oxley
Wants:
- Fixed cost for your entire IT budget: Infrastructure Hardware, storage, backups
- Maximized employee productivity
- Reliable, US-Based Support
- Peace of mind that your IT environment is safe and stable
How Quinn Technology Solutions join your wants and your needs:
With the Complete Cloud solution, Quinn Technology Solutions can host your entire server infrastructure and user desktops in a secure and private cloud. This allows optimal mobility for an entire workforce while still maintaining the highest levels of security. The Complete Cloud solution also includes complete physical network infrastructure such as wireless access points, switches, firewalls, and thin clients. All the support for Complete Cloud is U.S.-based and is available 24x7x365. Finally, our Complete Cloud solution is priced on a per-user basis, ensuring a consistent and predictable environment, regardless of complexity and number of servers.
Included in the Complete Cloud Solution:
- Server infrastructure includes File servers, Domain Controllers, Application/SQL servers, and Exchange servers.
- All Microsoft licensing for an infrastructure (desktop, server, Exchange, and SQL licenses).
- Physical infrastructure hardware includes switches, firewall/VPN, wireless access points, and optional thin clients.
- Security tools such as antispam and antimalware, system monitoring, intrusion detection, and server firewalls. The Managed Security Bundle includes DNS Web and Content Filtering, Intrusion Detection and Advanced Threat Analysis, Log review (2-year retention), Multi-factor authentication, and Cybersecurity Awareness training.
- Stability of a private data center infrastructure here in the U.S. with 24x7x365 support. All U.S.-based user support includes call, text, chat, and email with the entire infrastructure backed up to a secondary U.S. data center.
Most cloud solutions do not work well for CAD users; however, the Complete Cloud solution provides a viable option where each CAD user can have a dedicated machine that includes an Autodesk certified graphics card.
Managed IT Services Houston FAQs
Frequently Asked Questions
What are managed IT services?
Managed IT services mean Quinn Technology Solutions manages and supports your company’s technology for a flat monthly rate. Instead of handling IT problems yourself, our team monitors, maintains, and supports your systems so your business can run smoothly.
This includes managing things like servers, cloud environments, email systems, backups, network security, and employee devices.
Why should a Houston business use a managed services provider (MSP)?
Many small and mid-sized businesses spend valuable time trying to solve IT problems themselves. This means owners and managers are often doing both their job and the job of an IT department. With Quinn Technology Solutions as your MSP, your employees can contact our helpdesk directly for support so you can focus on running your business instead of dealing with IT issues. Why try to figure it out yourself when you can have a company by your side, taking care of IT problems (before they problems arise) so you can focus on growing your business?
What kind of IT support does Quinn Technology Solutions provide businesses in Houston?
Quinn Technology Solutions provides a wide range of IT services, including:
• Help desk support
• Network security protection
• Data backup and recovery
• Cloud services and virtualization
• Remote employee support
• Server infrastructure management
• Cybersecurity and compliance support
Our goal is to provide a complete IT plan that fits your business and your budget.
How does Quinn Tech help prevent IT problems for businesses in Houston?
We are the experts at our business so you can focus on growing your business! Our team provides 24/7 monitoring of your systems to detect issues early and prevent downtime whenever possible. By continuously monitoring networks, servers, and systems, we can identify potential problems before they affect your employees or disrupt your business operations
How does Quinn Tech help prevent IT problems for businesses in Houston?
We are the experts at our business so you can focus on growing your business! Our team provides 24/7 monitoring of your systems to detect issues early and prevent downtime whenever possible. By continuously monitoring networks, servers, and systems, we can identify potential problems before they affect your employees or disrupt your business operations
Why is network security important for businesses?
Businesses today face constant risks from hacking, ransomware, vulnerabilities, and data theft. A strong network security plan helps protect your company’s systems, data, and operations from these threats. Quinn Technology Solutions works to identify vulnerabilities and implement security solutions to reduce the risk of cyberattacks.
What types of security risks do Houston businesses face?
Houston companies can face several types of security risks, including:
• External cyberattacks
• Malware or ransomware
• Unauthorized access to systems
• Data theft
• Internal threats caused by improper procedures or user mistakes
Having a clear security plan and employee awareness training helps reduce these risks.
How does Quinn Tech help with compliance requirements?
If your business stores customer data, personal information, or financial records, you may need to comply with regulations such as HIPAA, SOC, or other government requirements.
Quinn Technology Solutions helps Houston businesses:
• Assess their current security environment
• Identify vulnerabilities
• Implement security plans
• Maintain compliance through proper procedures and systems
Why is data backup and recovery important?
Your business depends on its data. Without reliable backups, a single cyberattack, hardware failure, natural disaster, or employee mistake could permanently destroy critical files like customer records, financial data, and operational systems.
When data is lost, businesses can face days or weeks of downtime, lost revenue, and serious damage to their reputation. 60% of small businesses who experience a data loss go out of business within six months of the cyberattack! [Research by the National Cyber Security Alliance]
Quinn Technology Solutions provides backup and recovery solutions that allow your data to be restored quickly so your business can keep running if something goes wrong.
What is Managed Disaster Recovery?
Managed Disaster Recovery protects your servers and data by backing them up to Quinn Technology Solutions’ secure data center. If your business experiences a disaster, your servers can be quickly brought online in the data center so employees can continue working and accessing the systems they need.
What does “cloud” mean in IT services?
In simple terms, the cloud means hosting applications or computer environments at an offsite location instead of inside your office. Quinn Technology Solutions provides cloud services through a secure local data center, allowing businesses to access their systems while maintaining control over their data.
What is Managed Disaster Recovery?
Managed Disaster Recovery protects your servers and data by backing them up to Quinn Technology Solutions’ secure data center. If your business experiences a disaster, your servers can be quickly brought online in the data center so employees can continue working and accessing the systems they need.
How does server virtualization help businesses?
Server virtualization allows businesses to run multiple systems in a hosted environment rather than relying on physical equipment in the office.
This can help businesses:
• Reduce hardware costs
• Improve application performance
• Reduce downtime risks
• Support employees working from multiple locations
Can Quinn Tech support remote employees?
Managed Disaster Recovery protects your servers and data by backing them up to Quinn Technology Solutions’ secure data center. If your business experiences a disaster, your servers can be quickly brought online in the data center so employees can continue working and accessing the systems they need.
What is the Complete Cloud solution?
Complete Cloud allows Quinn Technology Solutions to host your entire IT environment in a secure private cloud.
This solution provides:
• Full server infrastructure hosting
• Secure access for remote employees
• Built-in security tools and monitoring
• 24/7 U.S.-based technical support
• Predictable per-user pricing for IT services
How do I get started with Quinn Technology Solutions?
Getting started is simple.
Contact Quinn Technology Solutions for a discovery call to discuss your current IT environment and business needs. Our team will help create a managed IT plan designed to support your systems, protect your data, and fit your budget.
Still have a question?
Unsure if there are gaps in your security?
Schedule a discovery call with Quinn Technology Solutions for a free assessment and to answer all of your questions!